Our company takes privacy seriously and is committed to protecting the personal information of our customers on http://www.Mobuyls.com and other isolated sources. This Privacy Policy applies to present and past guests for our website page and our online clients. By visiting similarly to utilizing our site, you benefit as much as possible from our Privacy Policy.
The website http://www.Mobuyls.com is a property of KK ENTERPRISES, a partnership firm formed under The Indian Partnership Act, having its registered office at 13/36 GAFFAR MARKET, KAROL BAGH, NEW DELHI- 110005, India.
This Privacy Policy outlines how we collect, use, and protect your personal information:-
Collection of Personal Information
We collect personal information when you visit our website, register for an account, purchase a product, or communicate with us through email or phone. This information may include your name, email address, phone number, shipping address, payment information etc.
Use of Personal Information
We use your personal information to fulfill your orders, communicate with you, and provide customer service. We may also use your information to improve our website and services, send promotional materials, and conduct market research.
Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with our trusted service providers who assist us in processing your orders and providing customer support. We may also disclose your information to comply with legal requirements or to protect our rights and property.
Payments
All the payments are processed through a payment gateway owned by a third party. We do not store/ ask for any credit card/ debit card/ net banking/ UPI information or similar details, and responsible for the loss of the same.
While availing any of the payment method/s available on the Website, We will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:
1. Lack of authorization for any transactions, or
2. Exceeding the pre-set limit mutually agreed by You and between "Bank/s", or
3. Any payment issues arising out of the transaction, or
4. Decline of transaction for any other reason/s
All payments made against the purchases/services on the Website by You shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transactions with respect to concerning any other form of currency with respect to the purchases made on the website.
Before shipping delivering your order to You, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.
Transactions, transaction price and all commercial terms such as delivery and dispatch of products and/or services are as per principal-to-principal bipartite contractual obligations between buyer and seller and payment facility is merely used by the buyer and seller to facilitate the completion of the transaction. Use of the payment facility shall not render Mobuyls liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after-sales or warranty services or fraud as regards the products and/or services listed on the Website.
You have specifically authorized Mobuyls or its service providers to collect, process, facilitate and remit payments and/or the transaction price electronically or through cash on delivery (“Cash on Delivery” or “COD”) to and from other Users in respect of transactions through payment facility. You understand, accept and agree that the payment facility provided by Mobuyls is neither a banking nor financial service but it is merely a facilitator providing an electronic, automated online payment, receiving payment through Cash On Delivery, collection and remittance facility for the transactions on the Website using the existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing payment facility, Mobuyls is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction Price.
Important points for Buyers
a. You, as a buyer, understand that upon initiating a transaction You are entering into a legally binding and enforceable contract with the seller to purchase the products and /or services from the seller using the payment facility, and You shall pay the transaction price through Your issuing bank to the seller using payment facility.
b. You, as a buyer, may agree with the seller through electronic communication and electronic records and using the automated features as may be provided by payment facility on any extension / increase in the dispatch and/or delivery time and the transaction shall stand amended to such extent. Any such extension / increase of dispatch / delivery time or subsequent novation / variation of the transaction should be in compliance with payment facility rules and policies.
c. You, as a buyer, shall electronically notify payment facility using the appropriate Website features immediately upon delivery or non-delivery within the time period as provided in policies. Non-notification by You of delivery or non delivery within the time period specified in the policies shall be construed as a deemed delivery in respect of that transaction. In case of Cash On Delivery transactions, buyer is not required to confirm the receipt of products or services.
d. You, as a buyer, shall be entitled to claim a refund of the transaction price (as Your sole and exclusive remedy) in case You do not receive the delivery within the time period agreed in the transaction or within the time period as provided in the policies, whichever is earlier. In case you do not raise a refund claim using Website features within the stipulated time, then this would make You ineligible for a refund.
e. You, as a buyer, understand that the payment facility may not be available in full or in part for certain category of products and/or services and/or transactions as mentioned in the policies and hence You may not be entitled to a refund in respect of the transactions for those products and /or services.
f. Except for Cash On Delivery transaction, refund, if any, shall be made at the same issuing bank or original mode of payment from where transaction price was received.
g. For Cash On Delivery transactions, refunds, if any, will be made via demand draft in favour of the buyer (As per registration details provided by the buyer) or through any other payment modes as agreed by buyer.
h. Refund shall be made in Indian Rupees only and shall be equivalent to the transaction price received in Indian Rupees.
i. For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (“RBI”).
j. Refund shall be conditional and shall be with recourse available to Mobuyls in case of any misuse by buyer.
k. Refund shall be subject to buyer complying with Policies.
Mobuyls reserves the right to impose limits on the number of transactions or transaction price which we may receive from on an individual valid credit/debit/ cash card / valid bank account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by the RBI to provide enabling support facility for collection and remittance of payment or by an individual buyer during any time period, and reserves the right to refuse to process transactions exceeding such limit.
Mobuyls reserves the right to refuse to process transactions by buyers with a prior history of questionable charges including without limitation breach of any agreements by buyer with Mobuyls or breach/violation of any law or any charges imposed by issuing bank or breach of any policy.
Mobuyls may do such checks as it deems fit before approving the receipt of buyers commitment to pay (for Cash On Delivery transactions) transaction price from the buyer for security or other reasons at the discretion of Mobuyls. As a result of such check if we are not satisfied with the creditability of the buyer or genuineness of the transaction or other reasons at its sole discretion, Mobuyls shall have the right to reject the receipt of / buyers commitment to pay transaction price. For avoidance of doubt, it is hereby clarified that the ‘Cash on Delivery’ feature for payment, may be disabled for certain account Users, at the sole discretion of Mobuyls.
The buyer acknowledges that Mobuyls will not be liable for any damages, interests or claims etc. resulting from not processing a transaction/transaction price or any delay in processing a transaction/transaction price which is beyond control of Mobuyls.
Compliance with Laws
a. As required by applicable law, if the Customer makes a purchase of an amount equal to or above INR 2, 00, 000.00, the Customer will be required to upload a scanned copy of his/her PAN card on the Website, within 4 days of making the purchase, failing which, the purchase made by the Customer will be cancelled. The requirement to submit the PAN card arises only once and if it has been submitted once by the Customer, it need not be submitted again. The order of the Customer shall stand cancelled if there is a discrepancy between the name of the Customer on the Website and the name on the PAN Card.
b. Buyer shall at all times comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using payment facility and the Website.
c. All valid credit / debit/ cash card/ and other payment instruments are processed using a credit card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the buyer and the respective issuing bank and payment instrument issuing company.
d. All online bank transfers from valid bank accounts are processed using the gateway provided by the respective issuing bank which supports payment facility to provide these services to the Users. All such online bank transfers on payment facility are also governed by the terms and conditions agreed to between buyer and the respective issuing bank.
Security of Personal Information
We take appropriate measures to protect your information from unauthorized access, disclosure, or modification. We use encryption and secure storage systems to safeguard your information.
Applicable Law
Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in New Delhi.
Trademark, Copyright and Restriction
This Website is controlled and operated by Mobuyls. All material on this Website, including images, illustrations, audio clips and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Mobuyls respects the intellectual property of others. In case You feel that your Trademark has been infringed, You can write to director@mobuyls.com
Limitation of Liability
IN NO EVENT SHALL MOBUYLS OR KK ENTERPRISES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. MOBUYLS liability in any circumstances is limited to be the amount of fees or the transaction price (as the case may be), if any, paid by You to MOBUYLS.
Cookies
We use cookies to personalize your experience on our website and track your preferences. Cookies are small data files that are stored on your device. You can control the use of cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes through email or on our website.
By using our website and services, you consent to our Privacy Policy. If you have any questions or concerns about our Privacy Policy, please contact us.
MOST Important:
Take a video before you open our packaging products.
We always check 100% of our products performance before packing.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care +91 8851405415
or write an email to customersupport@mobuyls.com mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
